Terms of Service

1. General

These general terms and conditions contain the regulations for all contracts concluded between us, L'AMOTION GmbH (hereinafter "L'AMOTION") and you in your capacity as a buyer via the L'AMOTION online shop www.lamotion.com. 

L'AMOTION reserves the right to change or revise these general terms and conditions. Relevant for all contracts concluded via the L'AMOTION online shop (L'AMOTION GmbH, represented by Sabrina Binia Lanschützer, Gramartstrasse 11a, 6020 Innsbruck, Austria) and you as the buyer is the version of the general terms and conditions valid at the time which is published on the website. Conflicting general terms and conditions are only effective if they have been expressly recognized by L'AMOTION in writing.

By ordering our products in our online shop, you agree to the general terms and conditions and confirm that you are capable of entering into legally binding contracts and that you are at least 18 years old. 

2. Conclusion of contract

All our offers are subject to change and non-binding. The products presented in the L'AMOTION online shop do not yet constitute a legally binding offer, but rather a non-binding online catalog. By completing the ordering process in the online shop, which is done by clicking the "order with payment" button, you are making a binding purchase offer for those of you selected goods. The purchase contract is only concluded when we send you an email in which we confirm the dispatch of the goods or the order.  

After you have placed your order, you will receive an order confirmation from us by email. We ask you to check your order carefully, as you can no longer change the order data after receiving our order confirmation. 

3. Availability

L'AMOTION is not liable for a lack of stock and the unavailability of products. All products are available while stocks last.

L'AMOTION also reserves the right to change the products specified in the online shop at any time and without prior notice and to limit the number of products that can be purchased by a visitor. 

4. Prices and payment modalities

The statutory value added tax is always included in all prices. Before the order is completed, the costs for shipping, handling and related VAT are shown separately in the overview. By confirming the order, you agree to the price of the goods. A subsequent adjustment of the prices is not possible. 
The payment of the goods is possible by the following methods:

  • Credit card, debit card (Mastercard, Visa, MAESTRO)
  • Paypal
  • Klarna - Pay Later
  • Klarna - Pay Now

In cooperation with Klarna Bank AB (publ) , Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

  • Invoice: The payment period is [14] days from the dispatch of the goods / ticket / or, for other services, the provision of the service. The complete billing conditions for the countries in which this payment method is available can be found here: Germany , Finland , Great Britain , the Netherlands , Norway , Austria , Sweden
  • Klarna Pay Later: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments at the conditions specified in the checkout. The installment payment is due at the end of the month after Klarna sends a monthly invoice. You can find more information about the installment purchase including the general terms and conditions and the standard European information for consumer credit for the countries where this payment method is available here (only available in the specified countries): Denmark , Germany , Finland , Great Britain , Norway , Austria , Sweden
  • Klarna Pay Now: Available in Germany, the Netherlands and Austria. Your account will be debited immediately after placing the order. 

The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna as part of the initiation of the purchase and the execution of the purchase contract for the purpose of address and credit check. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here. General information on Klarna is available here. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations .

If the payment is made by credit card or PayPal, it is debited immediately. We also reserve the right to check the validity, the availability and the address details when paying by credit card. If L'AMOTION does not receive authorization, we have the right to cancel your order. We also point out that for foreign payments by credit card on the foreign turnover (about 1-2%) can be charged by your credit card issuing institute.

You only have the right to offset if your counterclaims have been legally established or are recognized by L'AMOTION. You are only authorized to exercise a right of retention if your counterclaim is based on the same contractual relationship. 

5. Delivery

Unless otherwise agreed, delivery will be made to the delivery address specified by the customer.

The individual delivery conditions and shipping costs can be found in the menu item Shipping and delivery under "Customer service".

The ordered goods are delivered by the delivery service commissioned by us. The delivery times specified by us are always subject to change and will be adhered to wherever possible. The delivery period always begins with the date of our order confirmation.

Delays caused by unforeseeable operational disruptions, lack of energy, materials and raw materials, official interventions, delays in transport and customs clearance as well as acts of God (e.g. war, conflagration, floods, earthquakes, etc.) extend the agreed deadlines by the appropriate duration. If an upcoming delivery is hindered by an event of force majeure, we will notify you immediately.

If the goods cannot be delivered for reasons for which you are responsible (such as in the event that the delivery address was not specified correctly or the customer cannot be found at the specified delivery address, even though the delivery time was announced to the customer within a reasonable period of time), so the outward and return shipping costs are to be borne by you when the delivery is made again. If you cancel the order after unsuccessful delivery, we will refund the purchase price, but we will retain the originally paid shipping costs as compensation for the time and cost incurred for us.

Upon delivery to you, the shipment must be checked for accuracy and completeness. 

6. Retention of title

The delivered goods remain our property until full payment of the purchase price is made. Up to this point, it is your responsibility to handle and keep the goods carefully. 

7. Returns

You can get detailed information and help with the return of the ordered goods under the menu item "Customer Service - Returns and Exchanges".

We incur higher costs for returns that are not prepaid. We reserve the right to charge you for these additional costs in the event of a non-free return.

For returns, the goods must always be in their original condition and in their original packaging. The costs will only be reimbursed if the goods arrive in their original condition at our delivery partner. 

8. Right of withdrawal

According to consumer protection law, the customer has the right to cancel this contract within fourteen days without giving any reason. The cancellation period begins on the day on which the customer or a third party named by him, who is not the carrier, has taken possession of the last goods.

In order to exercise the right of withdrawal, the customer must send the company (L'AMOTION GmbH, Gramartstr. 11a, 6020 Innsbruck, email: customerservice@lamotion.com) via a clear statement (e.g. a letter sent by mail or email) Decide to cancel the contract. You can optionally use the sample cancellation form attached below.

To meet the cancellation deadline, it is sufficient that the notification of the exercise of the right of cancellation was sent before the cancellation period expired.

Consequences of cancellation

If the contract is revoked, L'AMOTION is obliged to immediately reimburse all payments that the company has received from the customer (excluding delivery costs), but at the latest within fourteen days from the date on which the notification of revocation of this contract has been received by L 'AMOTION has been received.

For this repayment, L'AMOTION uses the same means of payment that the customer used in the original transaction, unless expressly agreed otherwise; under no circumstances will fees be charged for the repayment.

L'AMOTION has the right to refuse repayment until the goods have been received or until the customer has provided proof that the goods have been properly returned, whichever is the earlier.

The customer is obliged to return or hand over the goods immediately, at the latest within fourteen days from the day on which the customer informs L'AMOTION of the cancellation of this contract, to the address given on the company website under "Customer service - return". The deadline is met if the goods are dispatched before the period of fourteen days has expired. Additional information and help with returning the ordered goods can be found on the company website under the menu item "Customer service - return".

To ensure a safe return, the corresponding return instructions regarding packaging, shipping and insurance must be followed.

The customer only has to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary to check the quality, properties and functionality of the goods or to try them on.

The customer must endeavor to return the products in their original condition, ideally in their original packaging, and the return slip must be attached to the products.

Model withdrawal form

If you want to cancel the contract, please summarize the following data and send it back.

L'by removal GmbH Gramartstr. 11a, 6020 Innsbruck

I hereby revoke> Name of the consumer (s) <the contract I have concluded for the purchase of the following product (s): ____________________________________

ordered on / received on:

Name of the consumer (s):

Address of the consumer (s):

Signature of the consumer (s) (only for notification on paper):


End of revocation

9. Warranty

The statutory warranty regulations apply to all goods from our shop. The warranty period is 24 months and begins from the time the goods are received. In addition, an independent guarantee is not granted.

The guarantee does not extend to normal wear and tear through use.

In the event of defects in the delivered goods, you can either choose to remedy the defect / replace the goods (if the goods are still available) or to cancel the contract. If a warranty claim arises, you can return the goods to the specified contact address. Should it turn out, however, that there is no defect subject to warranty, L'AMOTION will charge you for the effort incurred.

Defects that occur should be reported if possible upon delivery or after they become visible, whereby failure to disclose them upon delivery or after becoming visible by a consumer has no influence on his warranty claims. If the purchase is a commercial transaction (B2B) for the customer, he must examine it at the latest 2 weeks after receipt of the goods and notify us immediately if a defect is found. 

10. Liability

L'AMOTION GmbH is only liable for damages if there is intent or gross negligence.

The above limitation of liability applies to all claims for damages, regardless of the legal reason, including unlawful acts; it does not apply if there is damage from injury to life, limb or health or if there are claims under the Product Liability Act. Furthermore, the limitations of liability do not apply to the violation of cardinal obligations and therefore to those contractual obligations that are indispensable for achieving the purpose of the contract.

L'AMOTION is also not responsible for ensuring that the services and content offered by our website are accessible without interruption. 

11. Copyright

All messages, graphics and the design of our website serve exclusively the personal information of our customers and are protected by copyright. 

12. Severability clause

If individual provisions of these general terms and conditions should be ineffective, invalid or unenforceable, the effectiveness of the remaining provisions is not affected. In this case, a new regulation is made instead of the ineffective provision, which corresponds to the economic purpose of the ineffective provision or comes closest. 

13. Written form

Changes or additions to the contract must be made in writing. This also applies to a change in the written form clause. 

14. Data protection

All of the data we collect is used, stored and processed exclusively in accordance with the applicable data protection laws in accordance with our data protection guidelines. 

15. Applicable law and place of jurisdiction

The Austrian court responsible for A-6020 Innsbruck, Tyrol is hereby agreed as the place of jurisdiction for all disputes arising directly or indirectly from the contract. Austrian law shall apply to all disputes arising from contracts, to the exclusion of all bilateral and / or multilateral agreements relating to the purchase of movable property and to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. 

16. Contract language

The contract language is German.